Refund policy

Returns 
All items listed on the shop are Final Sale. No returns are allowed, so please ensure you’ve looked at sizing and descriptions of all products before buying. If there is an issue with your item please email or message us so no further issues may happen. 

Damages and issues 

Please inspect your order when obtaining and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can resolve the issue and make it right. 

Exchanges

Items that are unworn/New with tags shall be exchanged for the same item if in stock. If item bought is not in stock, then store credit will be issued. Package must be returned in order to exchange. Shipping fees for the exchange is to be paid by you, the customer. 

If more than 15 business days have passed since we’ve approved your exchange, please contact us at purrgrrtory@gmail.com.